‘I worked with teenagers in care before I started at ATC, it’s been so rewarding caring for such young children and seeing how much of a difference you can make to their lives. It really has been like getting a new career’ Care Team Member
Administration Assistant
Help make a difference behind the scenes
Are you organised, approachable and confident keeping a busy office running smoothly? Join Appletree Treatment Centre as an Administration Assistant, providing essential administrative and HR support to our managers, teachers and care teams.
Since opening in 1995, ATC has supported young children who have experienced trauma, helping them grow socially and emotionally and cope with school and everyday life. Wherever possible, we help children return to families and day schools before their teenage years.
Working hours: 3–4 days, flexible hours
Salary: Dependent on experience
About the role
You will be a warm and welcoming first point of contact for ATC, supporting the day-to-day work of the office and helping colleagues access accurate information and reliable administrative support.
- Welcome visitors, manage sign-in and handle calls, emails and enquiries professionally.
- Maintain accurate company and children’s records, spreadsheets and diary entries.
- Support recruitment administration in line with safer recruitment requirements.
- Help prepare for children’s review meetings and coordinate meeting arrangements.
- Prepare letters and emails, manage filing, scanning and photocopying, and maintain office supplies.
About you
You will bring experience of general administration, accurate data entry and supporting a busy office, along with confidence managing diaries and priorities. Experience of a school office is also part of the person specification.
We are looking for someone with:
- Strong administrative and IT skills, including Microsoft Word, Excel and PowerPoint.
- Excellent written and verbal communication skills and a friendly, professional manner.
- The ability to organise competing tasks, solve problems and remain calm under pressure.
- A discreet approach to sensitive information, with tact, patience and diplomacy.
- The confidence to work independently and the flexibility to respond to a changing workload.
You will also be willing to learn, reflect on your practice and contribute to ATC’s therapeutic approach through clear communication, appropriate boundaries and supportive working relationships.
Safeguarding
Appletree Treatment Centre is committed to safeguarding and promoting the welfare of children. All staff share this responsibility. This post is subject to an enhanced DBS check and appropriate vetting and verification. Applicants must be willing to register with the DBS Update Service, or already hold a satisfactory enhanced DBS check for the correct workforce with current Update Service registration.
Everyone within Appletree Treatment Centre has a responsibility for, and is committed to, safeguarding and promoting the welfare of children and for ensuring that they are protected from harm. We carry out the appropriate vetting and verifications on all staff and this post is subject to an enhanced DBS check. We might conduct an online search as part of due diligence checks in the recruitment process. As this position is not exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 no convictions or cautions are protected and will not be filtered from an enhanced DBS Certificate. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
Administration Assistant job description
How to apply
To apply, complete the application form. A full and complete application form is necessary to proceed, in line with safer recruitment guidance.
Application Form Word Doc – (complete and return via email)
Email completed forms to admin@appletreetc.co.uk
Application Form pdf – (print, complete and return via post)
Return printed forms to Appletree Treatment Centre, Natland, Kendal, Cumbria LA9 7QS
Call 015395 60253 for a friendly and confidential chat.
Closing date: 13 November 2026
Please read Appletree Treatment Centre’s Privacy Notice, which explains how we collect, store and use personal data about individuals we employ, may employ or otherwise engage.
